Terms of Service
Using CatalogRoute or creating an account means you agree to these terms.
Who can use it
CatalogRoute is for business use. You must be at least 18. If you accept these terms for a company, you confirm you can bind it.
The service
CatalogRoute turns a supplier price list into a file you can import into Square. It reads your spreadsheet, matches it against your Square catalog, and writes a new workbook.
We may change or remove features over time.
Your data
You keep all rights to the files and catalog data you use with CatalogRoute. You are responsible for having the right to use them, and you let us handle them only as needed to run the service for you.
The spreadsheet is read by code running in your tab, and no copy of the file is uploaded. Optional features that send data elsewhere, such as AI suggestions, send only the parts they need, as the privacy policy explains.
Keep your own copies. We hold no copy of your file, so we cannot recover it or look at it for a support question.
Connecting your Square account
Connecting is your choice. When you connect, you authorize CatalogRoute to read and to write your Square catalog on your instruction.
We read the catalog when you ask for it. We write only the rows you approved, and only when you press Send to Square. We reverse a push only when you press Undo.
You can disconnect at any time from Settings or from the tool. That revokes our access at Square and deletes the stored token.
Your Square account stays yours, under your own agreement with Square. You are responsible for the changes you approve.
Your account
Use an email address you control, since sign-in links go there. You are responsible for activity under your account.
Write to the contact address below if you think someone else has your sign-in link.
You can delete the account from Settings. That deletes your account data from our database and ends any subscription at once, with no refund for the rest of the period, and an unused Single File Pass is lost. A refund the Refunds section gives for a first payment or an unused pass still applies. To keep the paid time, cancel first and delete the account after the period ends.
Plans and payment
Pro and Business are subscriptions, billed monthly or yearly. The Single File Pass is one payment for one uncapped export or push of one file. It has no time limit: it stays valid until you use it, and its AI rows are for that file only. It does not renew.
Stripe takes the payment and holds the card details. We never see a card number.
Prices are in US dollars. Tax is added only where the law requires it.
A subscription renews automatically at the end of each monthly or yearly period, and we charge the card on file the plan's price at that time, until you cancel. We email you at least 30 days before a price change applies to your plan.
If a renewal payment fails, the paid features stay on for a short grace period. If it is still unpaid after that, the paid features stop.
Cancelling
Cancel at any time from the billing portal in your account. The plan stays active to the end of the period you already paid for and then does not renew.
Refunds
This section explains when we refund a CatalogRoute payment and how to ask. It does not limit any refund the law gives you.
Ask within 14 days of your first payment for Pro or Business and we refund it in full, as long as you have not exported a file or pushed to Square since that payment. No reason is needed. The plan then ends. This applies to monthly and yearly plans.
The Single File Pass is refundable within 14 days of purchase while it is still unused. Once the pass has been spent on an export or a push to Square, it is used up and we cannot refund it.
If a yearly plan renews and you ask within 14 days of that payment, we refund it in full, as long as you have not exported or pushed to Square since it renewed. The plan then ends.
Apart from that, we do not refund renewals, or the rest of a monthly or yearly period after it has started, except as these terms say.
To ask for a refund, email the contact address below from the email address on your account.
Refunds go back to the payment method you used.
Acceptable use
Use CatalogRoute for your own business, and only with files and data you have the right to use. Do not resell or share access, or scrape the site.
Do not use it for anything unlawful, upload harmful files, get around usage limits, security or the payment flow, or try to get into anyone else's account.
Plans marked unlimited have no set cap. They still fall under this section and our rate limits.
Suspension and ending
You can stop using the service at any time.
We can suspend or close an account that breaks these terms, puts the service or other users at risk, or where the law requires it. Where we can, we tell you why first.
If we close your account for a breach, we do not refund the current period. If we close it for any other reason, we refund the unused part of the period.
Other services
CatalogRoute works with services run by others, such as Square and Stripe. Your use of them is also under their own terms, and we are not responsible for them.
Intellectual property
CatalogRoute. Copyright 2026. All rights reserved. Reuse of this code is prohibited.
The software, design and content of CatalogRoute belong to us. You may use the service while these terms apply, but you may not copy, modify, republish or reverse engineer any part of it, or use it to build a competing service.
Disclaimer
Square owns its import format and can change it. We follow it closely, but we cannot promise that every generated file imports without an error.
You are responsible for every price, cost, quantity and item you import or push. Check the preview first, and keep your own Square export as a backup.
AI features give suggestions that can be wrong. Check each one before you accept it.
The service is provided as is and as available. To the extent the law allows, we give no warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that the service will always be available or error free, or that its matches, prices or other results are correct.
Limitation of liability
To the extent the law allows, the most we owe you for all claims together is the greater of the fees you paid us in the 12 months before the claim and US$50.
We are not liable for lost profits, lost sales, lost data, pricing or stock errors, or any indirect, incidental, special or consequential loss, even if we were told it could happen.
Nothing here removes a right your local law gives you and does not let us waive.
Indemnity
If a claim against us comes from your files, your catalog changes or your breach of these terms, you cover our reasonable costs of it.
General
If a court finds part of these terms unenforceable, the rest still applies. If we do not enforce a right, we have not waived it.
We may transfer these terms to a business that takes over CatalogRoute.
Changes to these terms
We can update these terms. When we do, we change the date at the top, and we email account holders about a material change, including any change to a paid plan, before it takes effect.
Using the service after a change takes effect means you accept it.